Ordering is just a matter of adding your preferred items to your cart and checkout or contact us for assistance.

All inquiries submitted to support@wholemeltextractsonline.com will be responded to within 72 business hours.

Whole Melt Extracts products can be ordered online at wholemeltextractsonline.com and they can be shipped anywhere in the country.

Once a package/order has been processed and shipped by USPS, UPS and FedEx we are not liable for any lost or stolen items. We recommend checking out these tips:

• Allow 36 business hours from the date of said deliverance for the package to arrive.
• Check the surrounding area for the package.
• Someone else may have accepted the delivery for you.
• There may have been a notice of attempted delivery.
• Contact your local USPS, UPS and FedEx with your tracking number

Product safety and quality are top priorities for Whole Melt Extracts. All our products are tested by state-licensed, independent labs to ensure they are free of harmful chemicals such as Benzine, pesticides and metals. We also maintain the highest quality by only using the purest cannabis extracts and botanical terpenes. We do not add “fillers’ ‘ such as vitamin E acetates to our products.

It can take 3-5 business days from the date of purchase for the order to be processed (weekends do not apply as business days). Our cut-off time for sending orders out is 3 PM (PST), Monday – Friday. Customers may experience a delay in their orders due to the postal services being at max capacity.

All online orders are final once placed. Please contact support@wholemeltextractsonline.com with your order number for any questions.

Guide Package Protection protects your order against loss, damage, theft, and more. In just a couple of clicks, you’ll receive a refund or replacement for approved claims.

If your parcel hasn’t had an updated tracking scan in 5 days, it’s considered lost in transit, and you can make a claim.

You can get your cannabis delivered to any physical address in California and Colorado except for public places like parks, schools, libraries, or government buildings.

Depending on where you’re located and when you order, your delivery will usually arrive anywhere from 30-90 minutes within California and Colorado after your order is confirmed. Once you order, you will receive a confirmation text and you will be given a more accurate information.

We ship our products worldwide.

30 – 45 days depending on the claim type. This is from the date you placed your order.